FAQ’s
Frequently Asked Questions
Afrpiont Logistics operates a growing network across Africa, with local delivery services in major hubs including Lagos, Accra, Nairobi, and Johannesburg — connecting your business to markets across the continent.
Contact our team directly with your shipment details — we typically respond within 24 hours
We handle general freight, oversized and heavy cargo, temperature-sensitive goods, hazardous materials (certified), and high-value shipments.
Yes. Every shipment comes with real-time tracking so you can monitor its status from pickup through delivery.
Yes, our licensed customs brokers manage documentation, duties, and compliance for international shipments.
Timeframes vary by shipping method and destination. Air freight is fastest for urgent shipments, while ocean and road freight offer more economical options for less time-sensitive cargo.
Yes, we provide short- and long-term storage, inventory management, and pick-and-pack fulfillment across our warehouse network.
Pricing depends on shipment weight, dimensions, distance, and service level. We provide transparent, itemized quotes with no hidden fees.
Our team proactively monitors all shipments and will notify you immediately of any issues. We also offer cargo insurance options for added protection.
Our support team is available 24/7 by phone, email, or live chat. Visit our Contact page for full details.